17 | Set the standard
Show the benchmark up-front and keep reminding people where they are.
Highlight what others are doing to make the action feel safe and normal. Use when: + Barrier is unclear norms, low group uptake, lack of support + You have credible names, numbers, or faces
Show the benchmark up-front and keep reminding people where they are.
Make the “ought” obvious and make skipping it feel awkward.
Put the right voice on the message so people trust it, and act.
Make the behaviour feel normal, expected, and safe to do.
Set one specific, challenging target and track it publicly.