20 | Surface progress
Help people course-correct in the moment.
Lever: Close feedback loop5
Close the gap between action and insight. Give feedback that helps people adjust in the moment. Use when: + Barrier is drifting, doubt, or uncorrected errors + You can show progress or highlight what’s working
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17 | Set the standard
Show the benchmark up-front and keep reminding people where they are.
14 | Reward
Make every win feel worthwhile with well structured rewards.
4 | Show it's working
Give correct step gets an instant “Yes, that’s it.”
2 | Goal marker
Set one specific, challenging target and track it publicly.